Help with Policies
I do not need a solution (just sharing information) Hello Everyone, can anyone help me with the below polcies which I would like to create.1) Quarantine if email sender is blank2) Quarantine if the...
View ArticleHow to check what addresses are in the Fastpass table?
I do not need a solution (just sharing information) We have SMG 10.7.1-6. Many verdict is Fastpass... I want to review the addresses which might get this tag. I want to see the content of Fastpass...
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Problem with viruses, high system resource usage!
I need a solution Hello, Need help! On 18 October the SMG discovered significant increase in amount of malware threats/viruses, (inbound email message summary):Also, I am getting some emails, SUBJECT:...
View ArticleEnd of services Antispam SMG
I do not need a solution (just sharing information) Hello, I need help.I have heard that service of Antispam (SMG) of symantec will no longer provide SMG services for small companies. That it...
View ArticleHow to add the images in Disclaimer
I do not need a solution (just sharing information) Hii, How to add the images in Disclaimer 0
View Articlesnow shoe spamming techniques
I do not need a solution (just sharing information) Our Spam filter/relay server is sending email to their client and it reach messagelab.com Server.In the last few day it been listed as IP address...
View Article"The IP Address 185.153.222.46 was found to have a negative reputation."
I need a solution We have been receiving "The IP Address 185.153.222.46 was found to have a negative reputation." error for months and our mails cannot be delivered. We are a legit company and we are...
View ArticleTLS support
I need a solution We have one client using secured email service, which requires TSL excrypted messaging, but after enabling TLS for this domain, the TLSSTART command is still unrecognized.. Of...
View ArticleNeed Reports From Symantec Messaging Gateway to Mgmt Presenation
I need a solution Hi all,Need to generate reports from Symantec Messaing Gateway# Inbound Emails# Outbound Emails# ThreatsAny other infoAble to specify the Start date and End DateExport to Excel, or...
View ArticleHow do we renew licenses?
I need a solution Can anyone please urgently tell me how to renew my symantec licenses?I'm suffering critical system outages on an expired product and broadcom are refusing to allow sales partners to...
View ArticleSMG upgrade from 10.6.4.3 to 10.6.6-5 failing
I need a solution Hello,We are trying to upgrade SMG CC+ Scanner and child scanner. Error message from log as "Error Downloading Packages: sms-smtp-modules-10.6.6-1.x86_64: failure:...
View ArticleSMG at AWS
I need a solution Is anyone running SMG at AWS? Is running SMG at AWS supported? 0
View ArticleIs there a way to automate adding Quarantined senders to the Good Sender list?
I need a solution The subject pretty much says it all. I have a user who would rather not have to manually enter addresses in his Good Senders list and asked if there is a way to automate the process....
View ArticleExternal emails are received by outside recipient domains as spam
I do not need a solution (just sharing information) Hi,I have strange behviour it might be caused by misconfiguration of Symantec Messaging Gateway.Whenever the users send emails to the outside...
View ArticleIP bed reputation removal.
I do not need a solution (just sharing information) Hi, We, have recently acquired the /24 subnet of IP address (216.170.117.0 - 216.170.117.255). It appeared that all of IP addresses from this range...
View ArticleDomain White-listing Request
I do not need a solution (just sharing information) After some discussions with Symantec messaging teams, our business partners who are using Symantec Message Labs as their message filtering service...
View ArticleHow to Install new ver SMG on Oracle VM
I need a solution Hello everybody! We initially installed the SMG ver.10.6.5-1 system on Oracle VM 3.4. Everything works. However, we were not able to upgrade to 10.6.6-5. Now, installing the latest...
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TLS vulnerability detected Robot
I do not need a solution (just sharing information) Hello,My Symantec messaging gateway looks like to have a vulnerability TLS vulnerability detected Robot:Is this a know issue?Thanks,LEVD 0 44
View ArticleI don't receive email from a specific domain
I do not need a solution (just sharing information) Good afternoon, I followed all the steps in the link https://support.symantec.com/us/en/article.TECH855.... In the audit lod does not display e-mail...
View ArticleProblem with login to SMG
I need a solution HiI have a problem with login to SMG.whenever I try to open SMG web interface it ask me a certificate for authentication. the old version didt have this and this error made our...
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