Hi,
I would like to ask if the following is supported or features in SMG 10.5 and kindly share Articles or any links as a support material. I've already tried to search the forum but most of the posts were years old and closed already.
Thanks a lot in advance.
Hello all ,
I need to conduct a POC of SMG for one of my customers so I was wondering that what is the best succuis pores criteria or user tests that I can establish so that this product can be evaluated easily and succuesfully. Any help or template from you in this regard would be highly appreciated. Thanks
Hello,
We use brightmail for Inbound and outbound mail filtering. Brightmail attempt to send a lot of mails from otherdomains.
I wantto blockoutgoingmailfrom otherdomains. How can I do it?
SMG Current software version: 10.5.4-4
Thanks
Hi,
I need your help how to setup and configured
The idea is to have DNS failover using having MX records. As I understand the priority weight for email routing will be configured on the DNS server.
Just in case 8360 Appliance A goes offline, the DNS server will automatically route email traffic to 8360 Appliance B and vice versa
In the event that both 8360 Appliances A/B also goes offline, the DNS server will route email traffic to the SMG - VM to be able to deliver the clean messages or emails successfully.
Hi,
I have added an email content filtering policy to block emails with blank sender. The problem is that 1 department use scan to email and these genuine mails are also held in Spam Quarantine. I would like to edit the policy in such a way that it blocks emails with blank sender, but allows those to domain mxxx.com i.e., any email with blank sender and To domain mxxx.com is not blocked. How should I proceed?
Thanks!
Hi Team,
Our current configurations are like this:
We have two SMG 8380 appliances and we have to public MX records for our email domain (example.com)
currently each SMG appliance configured to NAT with MX record for inbound and out bound email filtering.
i.e. SMG1 appliance eth0 IP address 192.168.1.1 natted with one of the MX record public IP (125.x.x.x) and SMG2 appliance eth0 IP address 192.168.1.2 natted another MX record public IP ( 59.x.x.x)
From exchange all outbound emails to will be delivered to both SMG devices in round robin fashion.
But here i have a concern of in-case if SMG1 appliance ISP goes down, all outbound delivered by exchange will be queued at SMG1 until that particular MX record ISP comes up.
Is there any solution for high availability configuration options in this scenario to achieve flow all the times (may be with virtual IP option in SMG). kindly suggest.
Regards,
Jagadeesh
Currently we are on Gateway 10.5.4 - we are wondering if there is a way to configure the Gateway to use SmartCard for login. Is there? Is it being considered in a future release? What about LDAP sync for login?
Thanks!
Carl Buff
Hello
I have trouble enabling Status Notification Action with explanation. (SMG version 10.5.4-4, Exchange 2010 as internal mail server)
I test new Spam Policy (Outbound) with followings Actions:
When I send a test SPAM message a notification is send to me, but I'm not see a explanation in this message.
How can I configure to send properly DSN mail with explanation configured?
Thanks for reply.
I have two issues with logging on my Messaging Gateway (10.5.3-4), under Administration > Settings > Logs I have the following set:
Max log size 1600MB
Days to store before deleting 30
Expunger runs daily
Message audit logs days before deleting 45
Max logs to be retrieved 1000
Q1: When I view the dashboard - Status > System > Dashboard and check the summary set to past 30 days, it only returns the last 8 (including today). Why is this?
Q2: Under reports, i'm trying to run an IP Connections > Top Rejected Connections report, but no matter time period I run it for, it returns no data. I know i've had rejected connections, and I get the same issue for Top Accepted Connections, and i know i've definitely had some of those!
Hi, I was looking for opinions on DNS validation within the Symantec Messaging Gateway product. I've recently migrated to v10.5.3-4 from an older version, and built new scanners to migrate to, rather than inplace upgrades. I deceided to tie down the security some more on the new boxes, including enabling all four of the DNS validation rules under Protocols > SMTP > Settings.
In the first week, I had calls from various senders with issues, mostly down to their EHLO domains not being correct, many were resolved, but due to the weight of 'valid' email being bounced, I disabled this rule as it was a fairly basic and easily bypassed protection.
More recently a supplier has been being blocked by the 2nd rule - "Reject connection where the reverse DNS record exists for the connecting IP address, but the 'A' or 'AAAA' record of the resulting domain does not match the connecting IP address" - FCrDNS. I pointed the issue out with their systems being misconfigured, but rather than the 'whoops, thanks for pointing that out', they're being rather obstructive and basically refusing to fix the problem.
As many of our staff rely on emails from this sender to operate, i've had to disable the rule while discussions continue.
My question is, am I being awkward having this rule switched on?, it seems the FCrDNS is not widely adopted, but it is a standard, and i can't see why anyone WOULDN'T conform to it, what is the community's opinion?
Thanks
Hi everyoone,
PF the below Topology information & let me know how many SMGs are required for my topology.
Can I install the Single licnese file for 2 different locations in single domain.Do share the datasheet or diffrences for the Temporary license & perpetual license details of SMG.
Please share the comparisons for Symantec mail security for Exchange & Symantec Messaging Gateway products.
Topology Information::
We have total 3 locations.1)Hyderabad 2)Chennai 3)Clearwater
Hyderabad to Chennai: one Vpn tunnel
Chennai to Us: one vpn tunnel
Us to Hyderabad: one vpn tunnel
-How many locations are the Exchange servers located in?
Ans: 2 locations. 1) US> a) NEXTEMAIL01>Exchange 2010(Mailbox, ClientAccess, UnifiedMessaging, HubTransport)
b) NEXTEXMAIL02>Exchange 2013(ClientAccess)
c) NEXTEXMAIL01>Exchange 2013(Mailbox)
2) INDIA:: a)NEXTINDEMAIL01>Exchange 2013(Mailbox)
b)NEXTINDEMAIL02>Exchange 2013(ClientAccess)
c) NEXTINDEXDAG01>Exchange 2013 (Mailbox,DAG)
-All of them are part of the same domain, aren't they?
Ans: Yes. We have single domain & its: NEXTSPHERE.COM. All the Exchange servers (6Nos) are in the same domain.
-How many SMG Control center and scanners are installed in each location?
Ans: Not yet installed.
-Are the SMGs behind a firewall?
Ans: No.
-How are the Exchange servers communicating and replicating between them?
Ans:
Exchange 2010 (Nextemail01)
Exchange 2013 (Exchange 2013>Hyderabad)
Exchange 2013 (Exchange 2013>US)
NEXTINDEXDAG01 will control the replications between the Mailbox servers.
Cluster nodes: NEXTINDEXDAG01, NEXTINDEMAIL01, NEXTEXMAIL01
2nos CAS servers (NEXTINDEMAIL02, NEXTEXMAIL02) is used for users to connect their mail boxes.
-Is there a good bandwidth between the different locations?
Ans:Yes.
Hi Friends,
I would like to knw what is the difference between bothe the product SMG & Symantec mail security for exchange. if you can share the comparision that would be very helpful.
thanks in advance.
Hi to all,
Is it possible to relay mail from SMG to 2 internal mail servers? How to configure in SMG?
Hello!
I have trouble checking an outbound message misidentified as spam.
This is a legitimate email (this is a response email in html, with many footers but without attachment).
I send this email marked as "This is NOT SPAM" to Symantec Security Response from Message Quarantine, but is nothing better.
How to check, what is the reason of mark this email as spam?
Thanks a lot!
Hi guys,
I have a content policy that moves a message to a quarantine incident folder based on a dictionary for a popper approval before delivery.
My problem is that messages that have more than this content verdict (such as Spam) are also being held in the incident folder.
Is there a way priories Spam deletion even when the spam has a word listed in my dictionary (for the incident folder)?
I already went through the KB below concerning the same topic but could not find my answer so far.
https://support.symantec.com/en_US/article.HOWTO93...
Thanks!!!
Hi,
i don't know i i'm right here, but i try to get help for ur customers.
We are a Internetprovider with about 20.000 EMail-Customers. We are using Postfix on your Servers and had many times Problems to reach your Servers or get Mails from you.
I see in our Logfile this:
2015-10-14T19:32:17.848823+02:00 mailbkupXX postfix/smtpd[938]: warning: hostname mail1.bemta5.messagelabs.com does not resolve to address 195.245.231.147: Name or service not known
2015-10-14T20:02:21.496317+02:00 mailbkupXX postfix/smtpd[5357]: warning: hostname mail1.bemta5.messagelabs.com does not resolve to address 195.245.231.147: Name or service not known
2015-10-15T06:22:57.881913+02:00 mailbkupXX postfix/smtpd[12651]: warning: hostname mail1.bemta14.messagelabs.com does not resolve to address 193.109.254.105: Name or service not known
2015-10-15T06:49:14.680725+02:00 mailbkupXX postfix/smtpd[15154]: warning: hostname mail1.bemta14.messagelabs.com does not resolve to address 193.109.254.118: Name or service not knownand many Times this:
Oct 14 22:13:38 HOST postfix/smtpd[5012]: lost connection after CONNECT from mail1.bemta3.messagelabs.com[195.245.230.176]
Oct 14 22:13:58 HOST postfix/smtpd[14884]: lost connection after RCPT from mail1.bemta3.messagelabs.com[195.245.230.172]
Oct 14 22:24:33 HOST postfix/smtpd[5012]: lost connection after CONNECT from mail1.bemta7.messagelabs.com[216.82.254.112]
Oct 14 22:38:58 HOST postfix/smtpd[20481]: lost connection after CONNECT from mail1.bemta3.messagelabs.com[195.245.230.169]
Oct 14 22:44:20 HOST postfix/smtpd[17216]: lost connection after RCPT from mail1.bemta5.messagelabs.com[195.245.231.149]
Oct 14 23:18:19 HOST postfix/smtpd[4189]: lost connection after RCPT from mail1.bemta14.messagelabs.com[193.109.254.107]
Oct 14 23:35:09 HOST postfix/smtpd[4427]: lost connection after RCPT from mail1.bemta5.messagelabs.com[195.245.231.147]
Oct 14 23:50:47 HOST postfix/smtpd[17240]: lost connection after RCPT from mail1.bemta12.messagelabs.com[216.82.251.6]
Oct 15 00:02:16 HOST postfix/smtpd[22467]: lost connection after CONNECT from mail1.bemta12.messagelabs.com[216.82.251.7]
Oct 15 00:03:50 HOST postfix/smtpd[20488]: lost connection after RCPT from mail1.bemta5.messagelabs.com[195.245.231.142]
Oct 15 00:12:14 HOST postfix/smtpd[23155]: lost connection after CONNECT from mail1.bemta3.messagelabs.com[195.245.230.161]
Oct 15 00:18:20 HOST postfix/smtpd[22467]: lost connection after RCPT from mail1.bemta5.messagelabs.com[195.245.231.145]
Oct 15 00:29:37 HOST postfix/smtpd[31041]: lost connection after RCPT from mail1.bemta5.messagelabs.com[195.245.231.139]
Oct 15 00:50:49 HOST postfix/smtpd[6541]: lost connection after RCPT from mail1.bemta5.messagelabs.com[195.245.231.145]
Oct 15 00:56:36 HOST postfix/smtpd[32146]: lost connection after RCPT from mail1.bemta3.messagelabs.com[195.245.230.172]
Oct 15 01:16:54 HOST postfix/smtpd[14289]: lost connection after RCPT from mail1.bemta12.messagelabs.com[216.82.251.15]
Oct 15 01:48:52 HOST postfix/smtpd[14135]: lost connection after CONNECT from mail1.bemta5.messagelabs.com[195.245.231.140]
Oct 15 01:54:25 HOST postfix/smtpd[29473]: lost connection after RCPT from mail1.bemta7.messagelabs.com[216.82.254.112]
Oct 15 01:56:02 HOST postfix/smtpd[28477]: lost connection after RCPT from mail1.bemta14.messagelabs.com[193.109.254.115]
Oct 15 01:57:31 HOST postfix/smtpd[14135]: lost connection after CONNECT from mail1.bemta14.messagelabs.com[193.109.254.116]
Oct 15 02:03:55 HOST postfix/smtpd[32277]: lost connection after RCPT from mail1.bemta12.messagelabs.com[216.82.251.15]
Oct 15 02:04:50 HOST postfix/smtpd[30292]: lost connection after CONNECT from mail1.bemta14.messagelabs.com[193.109.254.114]
Oct 15 02:15:19 HOST postfix/smtpd[32277]: lost connection after CONNECT from mail1.bemta14.messagelabs.com[193.109.254.117]
Oct 15 02:24:41 HOST postfix/smtpd[30292]: lost connection after CONNECT from mail1.bemta14.messagelabs.com[193.109.254.105]
Oct 15 02:42:06 HOST postfix/smtpd[2003]: lost connection after CONNECT from mail1.bemta5.messagelabs.com[195.245.231.148]
Oct 15 02:50:03 HOST postfix/smtpd[30292]: lost connection after RCPT from mail1.bemta5.messagelabs.com[195.245.231.141]
Oct 15 02:55:27 HOST postfix/smtpd[27523]: lost connection after CONNECT from mail1.bemta12.messagelabs.com[216.82.251.15]
Oct 15 02:57:54 HOST postfix/smtpd[25206]: lost connection after CONNECT from mail1.bemta14.messagelabs.com[193.109.254.112]
Oct 15 03:01:02 HOST postfix/smtpd[30681]: lost connection after RCPT from mail1.bemta7.messagelabs.com[216.82.254.113]
Oct 15 03:16:10 HOST postfix/smtpd[2945]: lost connection after RCPT from mail1.bemta3.messagelabs.com[195.245.230.161]
Oct 15 03:22:56 HOST postfix/smtpd[30681]: lost connection after CONNECT from mail1.bemta14.messagelabs.com[193.109.254.114]
Oct 15 03:26:01 HOST postfix/smtpd[5046]: lost connection after RCPT from mail1.bemta14.messagelabs.com[193.109.254.109]
Oct 15 03:56:59 HOST postfix/smtpd[15106]: lost connection after CONNECT from mail1.bemta5.messagelabs.com[195.245.231.149]
Oct 15 04:00:34 HOST postfix/smtpd[17159]: lost connection after RCPT from mail1.bemta3.messagelabs.com[195.245.230.164]
Oct 15 04:07:37 HOST postfix/smtpd[15106]: lost connection after CONNECT from mail1.bemta14.messagelabs.com[193.109.254.105]
Oct 15 04:17:14 HOST postfix/smtpd[15106]: lost connection after CONNECT from mail1.bemta14.messagelabs.com[193.109.254.113]
Oct 15 04:22:04 HOST postfix/smtpd[26417]: lost connection after RCPT from mail1.bemta14.messagelabs.com[193.109.254.115]
Oct 15 04:31:58 HOST postfix/smtpd[29773]: lost connection after RCPT from mail1.bemta14.messagelabs.com[193.109.254.108]
Oct 15 04:35:38 HOST postfix/smtpd[26417]: lost connection after RCPT from mail1.bemta3.messagelabs.com[195.245.230.162]
Oct 15 04:42:56 HOST postfix/smtpd[32093]: lost connection after CONNECT from mail1.bemta12.messagelabs.com[216.82.251.15]
Oct 15 05:24:00 HOST postfix/smtpd[16840]: lost connection after CONNECT from mail1.bemta3.messagelabs.com[195.245.230.169]
Oct 15 05:33:52 HOST postfix/smtpd[9135]: lost connection after RCPT from mail1.bemta14.messagelabs.com[193.109.254.112]
Oct 15 05:40:24 HOST postfix/smtpd[22507]: lost connection after CONNECT from mail1.bemta7.messagelabs.com[216.82.254.99]
Oct 15 06:06:17 HOST postfix/smtpd[22507]: lost connection after CONNECT from mail1.bemta7.messagelabs.com[216.82.254.99]
Oct 15 06:07:12 HOST postfix/smtpd[913]: lost connection after RCPT from mail1.bemta12.messagelabs.com[216.82.251.4]
Oct 15 06:37:18 HOST postfix/smtpd[6351]: lost connection after CONNECT from mail1.bemta7.messagelabs.com[216.82.254.99]
Oct 15 06:57:26 HOST postfix/smtpd[14373]: lost connection after CONNECT from mail1.bemta5.messagelabs.com[195.245.231.147]This Problem is on multiple Servers at us.
I found other links like the same (?) problem:
http://www.symantec.com/connect/forums/messagelabs...
http://www.emaildiscussions.com/showthread.php?t=6...
How do we resolve this problem?
For other Infos a attached a MDR from your Customer.
Thanks a lot.
Hi,
I would like to know how to configure scanner and control center In SMG, I was wondering if i need to have 2-3 scanner and control center in difference location for that i need to have additional license or i can deploy as many.
Please help me for the same.
We have recently started using TLS with few organizations . when I conduct a test with them , most of them are able to provide me a log for TLS Reception wehreas I can only provide logs for TLS Outbound Delivery .I am not able to get a log for emails recived via TLS . I even tried to enable Debug Logs for MTA but didn't find any thing there .
SMG Version is 10.5.1-2
Any Ideas .
Hi All,
My Messaging Gateway Virtual Appliance crashes. After managing to wake it up, We need to collect informations about the root cause of this crash on SMG.
BR